The easier you make it for the reader to respond, the more responses you will get to your ads, your sales letters and all your marketing material – it’s as simple as that.
If you make the reader jump through hoops before they even hand over their cash, chances are they’ll be thinking to themselves, ‘If it’s this hard to deal with them before I become a customer what will it be like afterwards?’
Give people a number of options and more people will respond. Why? Simply because some people don’t like replying by telephone. Others like to order by phone only and the remainder like to deal person-to-person. (more…)